QUALITY POLICY & OBJECTIVES
Following the lead of Epson headquarters, SEP management strives to act in accordance with the requirements and continually improve the effectiveness of the quality management system, using the following guidelines:
To resolve problems by observation of operation processes.
To execute the Plan, Do, Check, Act (PDCA) cycle as required.
To review the reasons for failure thoroughly and establish procedures based on analysis.
To give our customers the first priority.
To continually improve and develop new products based on customer feedback.
To readily volunteer all information.
To nurture an environment where attention is paid to every detail